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Returns

Happy Returns integration

In-person and online returns solution.

How we integrate Happy Returns

The integration shape.

Happy Returns, now part of PayPal, runs an in-person and online returns network in the US, with drop-off bars and reverse-logistics consolidation as the differentiator. For US-active retailers it is one of the more operationally meaningful returns platforms.

Patchworks integrates Happy Returns for RMA creation, drop-off and return-arrival events, disposition outcomes and refund triggers. The retailer's ecommerce, ERP and WMS all need the right signals at the right time so customer service, finance and the warehouse stay in sync.

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